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Appointment Confirmations and Reminders

One of the benefits of using StyleSeat is that we’ll send appointment confirmations and reminders for FREE!

Online Booking:

Appointment Confirmations for the Pro

When a Client books an appointment online with you, you will automatically receive an email notification letting you know.

You can also choose to be alerted via text message about appointments that clients have booked online. To do this, go to “My Home/Settings/Online Booking” and click the box that says “Send me a text message when a client books online”. 

Internal Booking:

Client Confirmations and Reminders

If you do any of the following actions internally from your StyleSeat calendar, your clients will be sent an automatic email confirming or updating them about the appointment:

  • Book an appointment
  • Cancel an appointment
  • Reschedule an appointment

To turn this feature off go to:

“My Home/Settings/Client Communications/Client Scheduling Notifications”

Find out more info here.

Client Confirmations

Your client will receive a confirmation email with all their appointment details immediately after they book with you online.

Client Appointment Reminders

Client appointment reminders can be turned on or off from:

“My Home/Settings/Client Communications”

This is also where you can choose when you would like your clients to be reminded of their upcoming appointments. 

 

StyleSeat will automatically remind your clients when their appointment is close! We’ll send them a reminder email every time, with the option to add an additional method:

  • Auto Text Message
  • Automated Call

*Clients can also set their own preferences for how they’d like to be reminded. 

As a pro, you can edit your client’s reminder preferences for them by going to “My Home/Clients” and clicking on “quick edit” next to the client you want to edit and change the “Reminder Preference”. Find out more about simple client info editing.

In addition to confirmations and reminders you can also send your clients:

Client Thank You Emails - Thank You Emails send your clients a message thanking them for coming in and suggest they leave you a recommendation.

Client Come Back Emails - Come Back Emails will send your clients an email 4 weeks and 6 weeks after their last appointment inviting them back if they haven’t booked another yet