Now that you’re on StyleSeat you can add your Clientele by going to My Home/Clients and click the “+add” button.
A box will pop up where you can fill in the Client Details.
Reminder Preferences
You can choose 1 of 4 clients reminders preferences:
- Email Only: Client will receive an email reminder
- Email + Text: Client will receive an email as well as a text message reminder
- Email + Automated Call: Client will receive an email as well as an automated call informing the client of the Appointment Time, Date, Location, Service and Stylist.
- Email + Manual Call: Client will receive an email. It is up to you to call the client on your own to remind them.
*click here to learn about Simple Client Info Editing!
Client Import
If you have your clients in another software program we can import them for you with our Client Importer!
Auto Entry
Clients that you book on your scheduler or clients that book through your online booking that are not already in your Client List will be automatically added. So get your name our there and start adding to your Clientele Today!
One of the benefits of using StyleSeat is that we’ll send appointment confirmations and reminders for FREE!
Online Booking:
Appointment Confirmations for the Pro
When a Client books an appointment online with you, you will automatically receive an email notification letting you know.
You can also choose to be alerted via text message about appointments that clients have booked online. To do this, go to “My Home/Settings/Online Booking” and click the box that says “Send me a text message when a client books online”.
Internal Booking:
Client Confirmations and Reminders
If you do any of the following actions internally from your StyleSeat calendar, your clients will be sent an automatic email confirming or updating them about the appointment:
- Book an appointment
- Cancel an appointment
- Reschedule an appointment
To turn this feature off go to:
“My Home/Settings/Client Communications/Client Scheduling Notifications”
Find out more info here.
Client Confirmations
Your client will receive a confirmation email with all their appointment details immediately after they book with you online.
Client Appointment Reminders
Client appointment reminders can be turned on or off from:
“My Home/Settings/Client Communications”
This is also where you can choose when you would like your clients to be reminded of their upcoming appointments.
StyleSeat will automatically remind your clients when their appointment is close! We’ll send them a reminder email every time, with the option to add an additional method:
- Auto Text Message
- Automated Call
*Clients can also set their own preferences for how they’d like to be reminded.
As a pro, you can edit your client’s reminder preferences for them by going to “My Home/Clients” and clicking on “quick edit” next to the client you want to edit and change the “Reminder Preference”. Find out more about simple client info editing.
In addition to confirmations and reminders you can also send your clients:
Client Thank You Emails - Thank You Emails send your clients a message thanking them for coming in and suggest they leave you a recommendation.
Client Come Back Emails - Come Back Emails will send your clients an email 4 weeks and 6 weeks after their last appointment inviting them back if they haven’t booked another yet
